October 13, 2011
Dydacomp and Desktop Marketing Solutions Inc.
Establish New Strategic Relationship with the Release of
Multichannel Order Manager, Version 8
Independent solution provider offers key services to M.O.M. users including data conversion, deduping, shopping cart integration, report writing and customizations
October 13, 2011 (Totowa, NJ and Falls Church, VA) — Dydacomp and Desktop Marketing Solutions Inc. (DMSI) today announced that the companies have established a new strategic relationship as part of the launch of Multichannel Order Manager (M.O.M.), Version 8. The latest version of M.O.M. incorporates an open Application Programming Interface (API) that enables online and cross-channel merchants to utilize any third party ecommerce platform to meet their business needs. DMSI can help them take advantage of the API and has been supporting M.O.M. users since 1999, helping more than 100 e-retailers and catalogers get started with Dydacomp's software, configure it with their business model, and use it effectively for marketing, order processing and fulfillment.
"Many of the companies we work with have more than 25,000 customers and may be marketing via the Internet, catalogs and retail stores. For them, M.O.M. provides an excellent way to integrate order entry and fulfillment across channels," said Bruce Gregoire, President of Desktop Marketing Solutions Inc. "We believe in the software, have had excellent experiences with it in the past, and look forward to leveraging the API and new tools Dydacomp has made available to its customer and independent consultants who support them."
In addition to M.O.M. services and support, DMSI also integrates its own software with the M.O.M. framework. WiseGuys CRM provides data mining tools that help merchants send the right message to the right people at the right time. The integration with M.O.M. provides:
"We are very excited to introduce DMSI to our clients as part of the M.O.M. Version 8 and API launch," said Rob Coon, Senior Vice President for Dydacomp. "Their experience supporting the M.O.M. community independently for over a decade is a great foundation to quickly build on with M.O.M. V8 and the API. We are looking forward to working with our mutual customers as they implement Dydacomp's solutions to gain new revenue opportunities and overall cross platform efficiencies."
Executives and merchants who are interested in getting help with M.O.M. can learn more about the services DMSI provides, and download free database marketing tips, at http://www.momexechelp.com.
Dydacomp solves the business automation and order management needs of eCommerce, catalog, DRTV, and traditional point-of-sale businesses worldwide. Since 1986, nearly 10,000 companies have relied on the Multichannel Order Manager (M.O.M.) solution to streamline processes, increase efficiencies and boost revenue in areas such as inventory control, order entry, customer maintenance, credit card processing, list fulfillment, shipping and more. Through its open API, M.O.M. connects to virtually any eCommerce platform as well as SiteLINK®, the company's cloud-hosted eCommerce solution. With M.O.M. and SiteLINK, SMB clients manage over a million online shoppers daily, nearly ten million in gross merchandise sales every day, and optimize over $4 billion in inventory. Dydacomp's solutions provide them with the keys to drive business growth. For more information, visit www.dydacomp.com.
About Desktop Marketing
Solutions, Inc. (DMSI)
Desktop Marketing Solutions is a full-service resource for database marketing software, programming, installation and applications. Offering a rare combination of experience in both direct marketing and database technology, with a special emphasis in catalog retailing, DMSI bridges the gap between marketing and databases for its clients. In 2006, DMSI's flagship product, WiseGuys, received the National Center for Database (NCDM) Excellence Award, joining the ranks of companies like Dell and SAS. Desktop Marketing Solutions is headquartered in Falls Church, VA and maintains a website at www.desktopmarketinginc.com.
Brands and products referenced herein are the trademarks or registered trademarks of their respective holders.
Director of Marketing
800.858.3666 ext. 224
Desktop Marketing Solutions, Inc.
December 12, 2006
WiseGuys Software Wins 2006 NCDM Excellence Award Falls Church, VA
Desktop Marketing Solutions today announced that its WiseGuys software, in conjunction with clients RAPIDS Wholesale and Porters Camera, has been named recipient of the prestigious bronze award in the Analytics and Modeling Applications category of the 2006 National Center for Database Marketing (NCDM) Database Excellence Awards.
Presented jointly by DIRECT Magazine and The Direct Marketing Association, the Database Excellence Awards honor organizations that have demonstrated ingenuity and creativity in leveraging marketing databases, achievement of dramatic, measurable results by applying statistical techniques, leveraging systems capabilities or re-organizing to become more customer-focused.
"We are flattered not only by the fact that we join the ranks of illustrious award recipients like AOL and Dell, but because of the recognition the award represents about the value that WiseGuys brings to RAPIDS Wholesale and Porters Camera and other clients," said Bruce Gregoire, president of Desktop Marketing Solutions, Inc.
"This is a powerful testament to our mission of providing companies with the ability to increase sales and reduce mailing expenses via a low priced, easy technical solution."
The award, presented December 12 at a ceremony during the annual conference in Orlando, FL is the result of a rigorous judging process that required careful study of entries representing a variety of industries from the United States and other countries.
WiseGuys Marketing Analysis Software - WiseGuys enables you to do RFM (Recency, Frequency, Monetary) analysis right from your desktop - and thus identify those customers most likely to respond to whatever off you are cooking up right now. It links to your order entry system. Written in Microsoft Access, it automatically households files, segments customers into quintiles and assigns RFM scores to customer records. You can also apply lifetime value analysis to identify profitable customer segments. It was created by a database marketing company president and instructor at Johns Hopkins University when he and his students realized that RFM analysis was much easier in theory than in practice and that no off-the-shelf program existed to provide RFM capability. You can request a demo at the site.
Eight Lessons You Can Learn From a Matchback
Special Report: Matchbacks (Catalog Success: 3/1/06) By Terrell Sellix
Matchback tools also can be added to your existing order management software. These programs offer immediate matchback capabilities by integrating mailing data and order information into a single database. When orders are received, they're automatically matched to a mailed record. Two examples of these software solutions are the Media Matchback Module, which runs in Response Direct Commerce Software by CoLinear Systems, and the Matchback Response Analysis feature of WiseGuys by Desktop Marketing Solutions. The latter links to several standard order management software programs. Costs for these types of tools can range from $1,000 to $3,500 depending on what commerce software you use. Visit www.desktopmarketinginc.com.
Data at Your Fingertips:Desktop Reporting Tools That Help You Measure Business Performance. Inside Direct Mail, January 2005 issue.
WiseGuys Desktop Marketing Inc. offers this marketing analysis software that links to a marketer's order entry system. Written in Microsoft Access, it automatically households files, segments customers into quintiles and assigns RFM scores to customer records. Users can apply lifetime value analysis to identify profitable customer segments and conduct response analysis to measure the effectiveness of direct marketing campaigns. Data filters help marketers reduce data anomalies that might skew analysis results. WiseGuys can be licensed in three different versions: Enterprise, Mail Order Manager customers and MySQL.
"Closer Look: WiseGuys Marketing Software", Catalog Age, April 2004 issue.
Here is an excerpt from the article, written by Ernie Schell, an industry veteran:
A bold statement, but nonetheless true: WiseGuys is the only stand-alone target marketing software available that uses RFM analysis.
Ernie Schell, Catalog Age
"When it comes to database marketing, the typical catalog company, regardless of size, talks the talk but fails to walk the walk. Bruce Gregoire of Falls Church, VA-based Desktop Marketing Solutions aims to change that. WiseGuys Marketing Software is built on Microsoft Access (or on MySQL) and performs both RFMP and LTV calculations in a robust and coherent fashion, with a price tag for the "enterprise" version of $2,500 With this kind of bang for the buck, and for so few bucks, at that, WiseGuys is a no-brainer for companies still stuck in "Excel hell."
Read the full article: Closer Look: WiseGuys Marketing Software